Shipping and delivery

Shipping Policy:

At Glareta, we strive to provide a seamless shopping exprience. Here is everything you need to know about our shipping process:

. Orders are typically available in Houston within 1-2 business days after being placed. For domestic shipments within U.S, delivery usually take 4-5 business days and requires a signature upon receipt.

. For pieces that not currently in stock nut available for pre-order, we handcraft each piece specially for you, with delivery taking 3-5 weeks.

. Orders placed on Friday will be processed the following on Monday.

. Please note, we do not process or ship orders on weekends or public holidays.

Shipping Guidelines:

. All packages are insured against theft and accidental damage during transit. Once a package is deliverd and signes for, responsibility for the item to the customer.

. Delivery timelines for international orders may vary based on destonation and customes clearance. 

Tracking Your Order:

. once your order has been shipped, you will receive a confirmation email with tracking details.

. Please allow up to 48 hours for tracking updates to appear. If tracking information has not updated within 5 business days, contact us at [email protected], and our team will assist you promptly.

Customer Support:

For any inquiries related to shipments, please reach out to our customer support team. we are available Monday through Friday, 10:00 AM- 6:00 PM (CST) at (832) 285 6539 or via email at [email protected]